When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles are subject to change at any time. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. AT this point, I do not trust this shop to complete the work and will need to take my business elsewhere. I did not receive the service that I paid for and am owed a refund. The owners actions the day I came back to the shop to have someone look at the right wheel well was incredibly unprofessional. The attention given to my concern by the owner was despicable. The quality of the work performed was poor at best. He went inside the shop and never returned. He advised that he needed to bring a car into the shop and would return to look at the wheel ***** shortly. I spoke to the owner in front of the building about the issue I have with the work performed. In late February, I stopped by the shop with my vehicle. She advised me to bring the truck in so the shop could look at the impacted area. I was able to speak with the administrative assistant during the second call. I phoned the business on two separate occasions. It looks to have only touchup paint applied which has started to wear off exposing the rust that was never fixed. The right side doesn't appear to have been repaired. After further inspection, I noticed the work completed on the right-side wheel well was not consistent with the work completed on the left wheel well. In approximately November of 2022, I started to see rust on the surface of the right wheel well. I paid ****** for the repair, paint and clearcoat services. It took approximately 3 days to complete the work. I was advised the work would be completed within a day. I also had other minor work completed on the rear door and pick up box. On 5/19/22 I dropped off my 2015 ***** Silverado LT to have surface rust repair, paint and clear coat work performed on both rear wheel *****.
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